Forta.com - Blog

I tried paying my Corporate American Express bill online. The online form told me that the amount due was $2,420.53 (prefilling the box with that exact value), so I selected that balance and authorized payment. When I submitted the form I received the following error:

Error: The amount you attempted to pay exceeds the Total Outstanding Balance of 2420.5299999999997. Please reenter a payment amount that does not exceed this value.

Well, ok then!

Comments

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Ben,

Will you post your itemized bill for us to check out?

:)

Will

# Posted By Will | 11/14/06 1:50 PM

Hehe.... don't you just love quality code behind your online banking! :)

# Posted By Chris | 11/14/06 2:12 PM

I wonder why a CC company would not accept an overpayment? It protects them against next month's debt, they get to 'use' the money for a month and there's no interest to pay on it.

# Posted By Craig Gibbs | 11/14/06 3:18 PM

... I wonder if it gives different results if you use a different browser.... ;-)

# Posted By John Dowdell | 11/14/06 3:48 PM

Wonder if they have never seen the Round() function before... or is this one of those times we should be trying to siphon off all the .00000000003 of a cent?

# Posted By Sid Wing | 11/14/06 4:36 PM

I've done some heavy Web Service integration work with American Express, and this is 100% consistent with how well that went. Being the first customer for one of their new service corporate integrations offerings was fun - the WSDL wasn't even valid!

# Posted By Joe Rinehart | 11/14/06 5:54 PM

[the previous comment had some really atrocious grammar that I can't leave alone]

"one of their new corporate integration service offerings"

# Posted By Joe Rinehart | 11/14/06 5:56 PM

Could some be just a little.... OCD 'round here??

:)

Will

# Posted By Will | 11/15/06 7:53 AM

That was supposed to be "someone". lol!

# Posted By Will | 11/15/06 7:54 AM

So now you will always owe them just under a cent - LOL
Reminds me of a story where a guy received a final utility bill after he moved for $0.00. He ignored it, since he didn't owe anything apparently, and then started getting collection notices, etc. After making a number of calls, he eventually had to send them a check for $0.00, which resolved it.

Who knows if this is an urban legend type story, but I found it amusing.

# Posted By Doug Bezona | 11/15/06 10:33 AM

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American Express Math Woes